---
title: How the Nonprofit Support Fee impacts users
description: How the Nonprofit Support Fee impacts users on Percent Pledge
---

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1. [Help Center](https://knowledgebase.percentpledge.org/?hsLang=en)
2. [Donation Disbursement & Fees](https://knowledgebase.percentpledge.org/donation-disbursement-fees?hsLang=en)
3. [Nonprofit Processing Fee](https://knowledgebase.percentpledge.org/donation-disbursement-fees?hsLang=en#nonprofit-processing-fee)

# How the Nonprofit Support Fee impacts users

## Percent Pledge's Nonprofit Support Fee funds nonprofit verification, instant tax receipts, secure disbursements, reporting transparency, compliance, and ongoing access to new donors.

#### Send this help article or use this [sample language](https://knowledgebase.percentpledge.org/hubfs/Fee%20Announcement%20Sample%20Comms.pdf?hsLang=en) to share with employees.

### Our Nonprofit Support Fee is 2.3%, the **lowest fee** in our industry.

  This fee funds the nonprofit infrastructure behind workplace giving, including:

- Nonprofit verification & fraud prevention 
    - Continuous screening of millions of nonprofits worldwide to ensure donations go to formally registered, compliant organizations.
- Automated tax receipts 
    - Instant, IRS-compliant receipts for every donation—saving nonprofits significant administrative time and cost.
- Secure processing & monthly disbursements 
    - Predictable, secure delivery of funds that helps nonprofits plan and operate efficiently.
- Compliance, reporting, and transparency 
    - Clear donor reports for nonprofits and real-time impact reporting for companies.
- Ongoing nonprofit and corporate support 
    - Dedicated support teams, platform maintenance, and ongoing improvements.
- Access to new donors and corporate partners 
    - Helping nonprofits reach workplace donors they wouldn’t otherwise access.

---

### What can Percent Pledge users expect?

The 2.3% fee is fully transparent and clearly shown during the donation process. 

When a user donates, they’ll see:

- Their donation amount
- The Nonprofit Support Fee
- Standard payment processing fees

All fees are clearly itemized in the donation flow.

### Does this fee mean Percent Pledge charges nonprofits?

No! Nonprofits do not pay to be listed or participate. The fee only applies when a donation is processed and nonprofit services are provided.

### Can I cover the fee so 100% of my gift goes to the nonprofit?

Yes. You can choose to cover fees when you donate. The “cover fees” toggle is **on by default** for convenience, and you can turn it off at any time.

### What are payment processing fees? Are these new?

Payment processing fees are **not new**. They are standard fees required for any online card or ACH transaction. We are now showing them more transparently and giving users the option to cover them.

### How much are payment processing fees?

Stripe and Plaid, our integrated payment processors, take:

- **2.2% + $0.30** on Credit/Debit card donations
- **0.80%** on Bank/ACH donations

### Who charges the payment processing fees?

These fees are charged by our third-party payment processors (Stripe/Plaid), not Percent Pledge. They are standard for any digital transaction.

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- [Donation Disbursement & Fees](https://knowledgebase.percentpledge.org/donation-disbursement-fees?hsLang=en#main-content)

    - [Donation Disbursement](https://knowledgebase.percentpledge.org/donation-disbursement-fees?hsLang=en#donation-disbursement)
    - [Nonprofit Processing Fee](https://knowledgebase.percentpledge.org/donation-disbursement-fees?hsLang=en#nonprofit-processing-fee)

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